Job Description

Operational

? Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch
customers
? Ensure accuracy of the generated bills through by verifying all bills/ invoices as per Blue Dart norms prior
to forwarding to clients
? Ensure timely dispatch of bills to customers as per schedule and follow up with customers for bill receipt
? Ensure customization of bills as per forms/ formats required, contractual terms and conditions, customer
requirements, etc.
? Ensure coordination with Finance Teams for resolution of any queries/ issues regarding billing; Ensure
that disputes (if any) are closed before the payment date
? Work closely with the sales teams to ensure timely collections from customers as per the raised bills
? Follow up with customers in cases of pending payments / short payments / part payments
? Ensure reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts
Teams on a regular basis

People
? Provide direction, guidance and support to employees within the sales team in the branch to help them
discharge their duties effectively
? Ensure that the sales team in the branch is adequately staffed as per the manpower requirements