Zigsaw

Network Support Engineer

Mumbai Group Mumbai 60000

Job Description

Designation: - Network Support Engineer

Experience - 2-3 yrs
Immediate Joinee

1. Network & cloud security specialist to Design, configure, implement services with strong understanding of how to navigate technical and architectural discussions.

2. Need strong background in networking, Sa aS and security.

3. Deep understanding of IPSEC, GRE, HTTP/HTTPS, DNS protocols, Experience with Proxy and SSL is essential. Understanding of cyber security technologies, protocols, and applications.

4. Performing troubleshooting on all programs when required

5. Preparing post-mortem reports and performing trend analysis when there are system failures

6. Fixing network faults

7. Network maintenance

8. Technical support for people using the network

9. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

10. Monitor performance and ensure system availability and reliability

11. Provide Level-2/3 support and troubleshooting to resolve issues

12. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

13. Select and implement security tools, policies, and procedures in conjunction with the company’s security team

14. Liaise with vendors and other IT personnel for problem resolution

15. Hands on experience in Netskope, Trendmicro, Symantec, Mcafee, zscaler , Websense, Cisco Umbrella, Sonicwall, PaloAlto, Watchguard,sohpos, Cyberoam

OEMs - Zscaler, Barracuda, Cososys, Netskope, Trellix,

Key Skill- EDR, Email security, CASB, WAF, Zero Trust, SWG, SASE

SentinelOne, Forcepoint.

Network Support Engineer

Job Description

Education/Experience

Job Summary

About the Recruiter/Company