Job Description

Key Responsibilities : 

Financial

• Review and monitor the Area revenue performance in terms of actual sales growth and profitability as
  against targeted numbers; Take appropriate steps to reduce deviations, if any
• Evaluate profitability of all Area customers and key accounts on a periodic basis; Identify issues, if any,
  and develop plans to meet the set profitability targets
• Track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets

Operational

• Manage entire sales process for the Area and drive revenues for all products (DP, International, Retail, Cargo, E-Retail) in the Area through the area sales teams
• Ensure adherence to Standard Operating Procedures (SOPs) by all sales teams and channel partners in the Area
• Implement sales and marketing plans (as per organization strategy) for driving revenues, market share and profitability of all products in the Area, in collaboration with the Branch Sales Team
• Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or
  other departments
• Negotiate rates & service offers with customers as per the set purviews, in consultation with Area head on case to case basis
• Develop & retain existing customers and achieve base targets set for the products on a monthly basis
• Ensure enhancement in revenue in the Area through development of channel partners
• Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any
• Support sales capability building initiatives in the Area for all sales teams (including sales capability development of channel partners)
• Ensure that the Area achieves collections as per set logic remittance and DSO target
• Ensure updation of prospects details in saffire software package on a daily basis
• Communicate & interact with internal & external customers on service issues
• Provide support to the Branch Sales Head in identification of opportunities for modification of existing
• product offering for increasing revenues/ profitability

People

• Provide direction, guidance and support to employees within the sales team in the Area to help them
  discharge their duties effectively
• Ensure that the sales team in the Area is adequately staffed as per the manpower requirements