Job Description

We are seeking a dedicated and skilled PHP IT Support Specialist to join our dynamic team in a 24/7 shift capacity. As a PHP IT Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams, ensuring the seamless operation of our PHP-based systems. This role requires a deep understanding of PHP, excellent problem-solving skills, and the ability to work effectively in a fast paced, around-the-clock environment.

Responsibilities:

• Provide technical support for PHP applications, troubleshooting and resolving issues promptly.
  
• Monitor and maintain the performance of PHP & Laravel systems, ensuring high availability and reliability.
  
• Collaborate with cross-functional teams to identify and implement solutions to enhance system efficiency.
  
• Respond to and resolve IT-related incidents and service requests during 24/7 shifts.
  
• Document and communicate technical solutions clearly to clients and team members.
  
• Participate in on-call rotations and be available to work weekends and holidays.