Author: admin

Whenever any new employee gets hired in a company, they must undergo a few processes, get introduced to a company, and learn their rules and regulations. In today’s post, we will know the difference between induction and orientation, so without wasting any time, let’s dig deep.

Induction and orientation are two important processes used by companies. Both the terms are connected. They are a part of the introductory program developed by the companies to make their employees feel comfortable and obtain the information that they want to work productively.

Since both the processes happen during the first few days when an employee has joined the organization, it becomes tough to differentiate between them. Induction is generally a process used for introducing any new employee to that company and work setting. In contrast, orientation is a process in which a new employee is offered basic information about that company and rules and other workplace policies.

Here we will explain both terms in detail, and differences between induction and orientation will be clarified.

Difference between Induction and Orientation

Induction includes information as a company’s overview, policies, and organizational hierarchy. Orientation provides details like new employee’s projects, events, teams, company members, and progressions. Induction can be completed in one day.

Orientation might take several days, as per the organizational requirements of a situation. Induction is a bit more casual in comparison to orientation. An orientation program generally aims to reduce the anxiety of the new employees. Induction is the first process carried out by a company. Induction includes descriptive projects and a paper cover of a company’s instructions, worker’s assistance, and strategies, whereas orientation includes communication of the workers to many company people.

What is Induction?

Induction normally happens to warmly calm and relax a new person and prepare them for their new job. It’s one carefully organized database that will help a new worker with the co-workers and office. Term induction is generally derived from the Latin word ‘inducer’ that means ‘to pick up and introduce.’

In induction, a person gets officially admitted to an organization as a team to handle the particular post. To welcome a new worker to a company is known as induction. In short, induction is the technique of introducing the newcomer that happens when a person joins that organization.

With this procedure, the company provides him some basic description, which is important to adjust instantly, and attainable in a news organization. This helps in getting maximum efficiency in a short time. This process generally helps to make a true impression on recruits who belong to a company.

With the procedure’s help, a worker comes in terms with the organizational requirements; an appraisal will be recorded in a company’s database. The impression is about the company’s vision, standards, dreams, customs, rules, employer data, dress code, clients, followers, and many more.

Induction may include:

• Office Tour / Meet & Greet
• Welcome Booklet / Company Culture PowerPoint
• Buddy System
• ‘Welcome’ Morning Tea
• Company Swag Bag

To understand in one sentence: It is a process to greet new employees to the company and its culture.

What is Orientation?

On the other hand, Orientation is a process to rehabilitate the new hires in the organization. Orientation assimilates the team into a new workplace. It is a process to support the newcomers to get adjusted to the environment quickly and easily. Companies consume some weeks or months on an orientation of the requirements.

So, the primary focus of this process is to remove all anxiety and disturbances of the new hires. It is a reality that the new workers feel a bit disturbed or worried when they become a new part of the organization. They’re concerned about whether they will be able to perform their new responsibilities well.

It has been noted that many workers feel a bit unfit whenever they make compare themselves with other expert workers. With this process, they will get straight data about their work surrounding while introducing to other workers.

Orientation may include:

• Computer or Phone Allocation 
• Introduction on Pay Roll or Expense Process
• Travel Card Setup
• Overview Brand Style-Guide
• Company Policy Documentation like Health and Safety, Privacy, and Emergency Contacts

To understand in one sentence: Orientation is a process that will familiarize the new hires with the company policy and rules.

Comparison between induction & orientation can be understood clearly on the given grounds:

Induction – A process to welcome new employees to the organization, prepare them for their role. The process involves the assimilation of the new joinee in an organization and rehabilitate him at a new workplace, and offer basic details about the organization.

It’s a one-way procedure wherein the speaker or manager tells the joints about the company. On the other hand, orientation is the two-way procedure wherein both new joiners and managers interact and join the process.

Induction generally involves the planned introduction of an employee to the company. But, Orientation is an integration of an employee in the company.

Induction is the short term process, and orientation lasts for a longer time.

Induction can be done at an introductory stage and then followed by an orientation.

Induction is a detailed presentation and brochure of the company’s policies and rules, and employee benefits will be provided. Conversely, orientation includes the interaction of the employee with other members of the company.

The Final Step

Both the induction and orientation process differ from one organisation to another, but their primary aim is to facilitate the smooth rehabilitation of an employee in a new organisation. This program builds up confidence, trust, morale, and a sense of belongingness among employees towards a company. 

Employee absenteeism can be defined as frequent absence from their work. Such kind of absence can be categorized as the habitual absence that excludes paid time off or authorized leaves. In this post, we will look in detail the effects and causes of absenteeism and how an employer needs to tackle it. Without wasting any time, let us start:

Effects of Absenteeism

Workplace absenteeism affects both the employees and employers alike.

Some of the consequences for employers are:

• Huge administration costs.
• Lesser productivity levels.
• Lesser staff means poor customer service.
• High labor costs, especially if you hire a replacement or temporary workers.

Some of the consequences faced by employees:

• Loss of pay when absent.
• Decreased productivity after returning to work.
• If absenteeism is unexplained and frequent, members of staff can face dismissal.

Absenteeism can be costly for the workforce, and it is very important you know the strategies and causes to decrease it, for the benefit of everyone.

Causes of Absenteeism

There is not any one particular reason for absenteeism in the workplace, it is down for various reasons. Most of the reasons are legitimate, and some aren’t. Let us check out some of the common causes of absenteeism:

Common causes include:

• Stress, depression, and burnout: Developing mental health problems, stress, anxiety, and depression will cause the employees to miss their work. Higher pressures at work, relationship issues, and financial worries are some primary causes of burnout, depression, and stress.
• Harassment & bullying: Whereas many cities are now taking proper steps to address such issues in the workplace, it is still common for the people getting harassed or bullied and makes them avoid that place if it happens. So, it is one case when an employee is getting harassed or bullied by the employer or co-worker, they call in sick and avoid that situation altogether.
• Lack of involvement: Disengaged staff are the ones that are not committed to the job, colleagues, or company. Such workers are likely to miss their work just because they are not much motivated to move in.
• Child care or other family responsibilities: Whenever some employees might have to take the unscheduled absence from their work to take care after an elder or any dependent family member. It can be down to the arrangements falling through and a family member being sick.

Ways to Tackle It Rightly

Investing in the workplace wellness initiatives will help to reduce absenteeism just by creating a healthy workplace culture, which offers employers with the proper tools that will help to improve their health at the workplace.

Behavioral Changes

Health and wellness solutions will help the employees to make some healthy behavioral changes, which might affect their health and making them stay absent from their work. Providing your worker’s lifestyle assessment days offer to give an overview of their health & provides a clear picture of where they are or what lifestyle changes have to be made to become healthier. 

So, educating your employees about some health topics will make them aware and conscious about the health issues, it will be done through the health calendar that offers the bespoke program of the monthly wellness campaign, workshops, and events.

Offer Employee Support

For the employers to better support their employees, there has to be proper training on the management level, and managers have to become confident, compliant, and competent to deal with any issues that might be affecting their work attendance. This type of support will make a massive difference to the employees who are going through a tough time & make them feel highly valued. 

The company must provide management training days that includes topic like mental health awareness, knowing the relationship between the performance and pressure, dealing and managing with the stress in the workplace, managing the change and developing the resilient teams & developing personal flexibility for the leaders.

Right Remuneration

Many times workers take up the side hustles and compensate for the poor remuneration. When they’re engaged in such kind of activities, they do not tend to care a lot about their work presence. And with time this turns in absenteeism. Thus, providing your employees with the right proper remuneration for work in an essential factor to keep them hooked to the workplace.

Decrease Stress

The workplace is one big source of depression and stress, and 15 million workdays get lost every year because of anxiety, stress, and depression. Stress will cause unplanned absences, thus trying to create a workplace environment where the employees feel relaxed and comfortable talking to the line managers who try to eliminate tension and stress. Certain solutions like office Pilates, office yoga, office tai chi, office massage, reflexology, aromatherapy, and beauty will help the employees to relax.

Rewards & Incentivization

Giving regular rewards and incentives to the employee with the best attendance record and work is an important step to motivate the rest of your workforce. It will help to boost employee morale whenever they come to know that their presence is highly appreciated in their workplace. You may opt for rewarding the employees with the best attendance each month. This can further motivate your employees to come to work & stay engaged.

Wrapping Up

Here we end our guide on absenteeism in the workplace. We have covered all areas from causes and other consequences of the absence behavior. The main point to know is that the high absence never happens in isolation. Many times, there are several other contributing factors, such as perception among the workers of getting ignored by the management, mismanagement, unpleasant organizational culture, and many other factors.

It is just not possible to design the workplace where all your employees work at 100% at all times. It is important to understand your employees are humans and not machines. So, by instituting the given practices, you may create the work environment that offers your employees more control and freedom over the schedules when addressing some highly common causes for unscheduled absences.

Customer Relationship Management or CRM is a buzzword nowadays. This software is highly talked about software in the technical world. Dynamics of marketing and sales are continuously changing, bringing along a wide need for CRM software. There is a huge change in the past some years. The methods and tactics used for marketing and sales have changed too.

The advanced and modern technologies like CRM, marketing automation, AI, and sales automation have transformed to get the leads, convert them, and nurture them into prospects. Looking at the growing needs, we have come up with the list of top 10 CRM software firms in India that are changing their way of marketing and selling. So, without wasting our time, let us start.

Also Read: 10 Best HRMS Software in India 2020

10 Best CRM Software in India

1. SalezShark

SalezShark tops the list of the best CRM software companies in India; SalezShark is the fastest-growing company in the Customer Relationship Management world. This is one best option for small & medium enterprises. SalezShark software is designed exclusively for managing all types of business manual tasks, sales automation, activity updates, daily timesheet, marketing, invoicing, support system, marketing automation, task management, sales track and forecast, and more at one platform.

SalezShark CRM offers limitless possibilities. They offer the ultimate toolset for building strong relationships, improve engagement, as well as drive your business growth. SalezShark provides the most unified marketing and sales platform made for helping you & your team to run and build your business. 

2. Zoho CRM 

Zoho CRM software is another top rating CRM tool in India, mainly for small businesses to track the leads, optimize the sales activities, and close your deals much faster. The tool comes included with some rich features like sales performance, multi channel communication, productivity, automation, extensive customization, and enterprise readiness. Zoho helps you to sell faster, smarter, and better.

3. Hubspot

Hubspot is a prominent CRM software firm in India. Their software can easily be used by the small and medium businesses to push their business transactions just by increasing their total number of sales possible when curbing down on the excessive workload. It is used by everybody, installed on handheld devices too so that users will have access to CRM anytime and anywhere. The feature of sales automation is one amazing benefit of the CRM as users will focus on various other features of driving the business as well as staying in touch with their partners when any sales take place.

4. Agile CRM 

Agile combines marketing and sales features to offer smarter selling as well as complete customer involvement. Agile CRM software provides some exciting features like project management, lead scoring, telephony, marketing automation, appointment scheduling, email tracking, mobile marketing, and many more, etc. to their customers.

5. Bitrix24

Bitrix24’s CRM software offers the best portal where the businesses may streamline and track down the interactions with the potential leads and current partners and customers. This is one of the best CRM software that allows the users to manage and log client interactions, store and capture the lead data, produce sales reports, and perform the segregation of the target audience.

This has got some amazing features to feed the leads from the user’s site straight in the CRM software. The users then will create the email templates, send the group or individual emails to the sales qualified leads, to capture notes on the client interactions, fix down meetings, as well as assign some of the activities.

6. SplendidCRM

SplendidCRM is top CRM software in India developed mainly for system integrators & administrators. Some of the features allow the administrators to add user-customizable functions like .NET 2.0’s Themes, AJAX, and Web Parts. Analysts have awarded SplendidCRM as the top rivals for the Zoho CRM as they both have the same features and expertise spans throughout their same fields.

This software is made in C# for the ASP.NET framework. At present, this product is accessible in 2 editions- Open-source & professional edition. The only difference for professional edition from open source is an inclusion of the stored procedures & source code for the MS Outlook 2003 and 2007 plug-in.

7. Nextsky Sales CRM Software

This CRM is for the high-speed sales teams of the small business and helps you to track the user behavior, optimize the sales operations, and score leads. NextSky CRM Software provides some amazing features like contact management, alerts and lead tracking, deal management, invoice generation, and sales management.

8. Freshsales CRM System

Freshsales CRM tool offers you the option of customizing the presence and reflect your business policy. Users will be able to switch between the multiple currencies & language when dealing with foreign clients. The Freshsales CRM software enables simple import of data, tools, and live chat to get real-time insights. Freshsales is CRM software made in India and helps to manage the leads to tracking the phone & email coordination with the customers, managing their workflows as well as generating the reports.  

9. SAP CRM

SAP CRM software is the popular Customer Relation platforms, which supports improved working abilities and offers you good customer interaction for the better growth of the business. SAP CRM software allows using the application in a cloud and on-premise that depends on customer requirements. This plays an important role in boosting customer engagement, marketing, and sales. This integrates and automates all customer-facing activities.

10. Sage CRM

Sage Group is the biggest business software vendor across the world. This company boasts over 6.1 million customers & 25 years of working experience with small & medium-sized firms. Sage CRM Software in India is the subsidiary of the Sage Group & has more than 1000 customers across India for CRM, ERP, and Payroll products. This company provides expertise across various platforms like Trading & Distribution, Services, Manufacturing, IT or ITES, Media, Financial Services, Travel, and Hospitality or Professional Services.

Wrap Up

These are some of the top CRM Software’s used aggressively among the companies to maintain the organization workflows and a strong and healthy relationship with their customers.