Background Story: We are a placement consultancy & are always eager to partner with other recruitment firms to form business alliances which pose a win-win relationship for both of us. In this journey of ours to partner with other recruitment firms, we came across another recruitment firm. Let’s call this firm HM. We approached HM with our requirement for a specific Job Opening & they agreed to work together. Their terms were to pay upfront & we did so.

• Apart from being there on their website, Ateeq (Co-founder of HM) had confirmed on email about the refund/replacement clause
• The payment was made on 30^th April and the same was confirmed on 1^st May. The first batch was only received on 14^th May
• The candidates whose resumes were shared on 14^th May had no idea about the Job Opening they had been shortlisted for
• 15^th May the partnership was called off; HM decided to process a replacement (and no refund)
• Another Profile was shared for which we were supposed to receive a batch of candidates on 19^th June which did not come and hence I wrote a mail on 24^th June to the HM team about the delays from their end.
• I get a batch of 3 candidates from them. Unsurprisingly, they had no idea about the Job- Profile, again. This time, we decided to take a stand and ask for a refund.
• The refund was not processed. We were convinced of another replacement (and not refund) for which the JD was shared on 21^{st July}. I talked with Ateeq on 27^th July. He said he was busy and would call me back in 5 minutes. When no call/mail was received in the next 3 days, I decided to call it off. I had somehow believed that the amount would be refunded, it was not.
• Co-founder cell was tried twice, went unanswered both the times. Finally, another mail was written on 15^th Still no replies. Mail was sent to 7 IDs of HM(including the founders, co-founders, accounts, relationship managers). Still no replies.
• Called on the co-founders’ number twice, still no response.
• Another mail was sent on 25th Sept., still no response

Although a hire was guaranteed at the start by HM, they failed thrice. Of course, my money which should have been refunded is still with them & I don’t see them refunding it. But every failure teaches you something and here are my 2 cents for choosing a hiring Partner

• If you are more concerned about the aspirant quality, never choose a company that boasts about the lower price it charges. James Goldsmith once said, “If you pay peanuts, you get monkeys.”
• Understand, that nobody can ever guarantee a successful hire. Even the best companies have a hit ratio of 70-80%. Trust the companies that paint a realistic picture and give you a statistic for your successful hire. You can always trust the mathematicians.

About the company we are talking about: Their Home-page reads

Hire Handpicked Talent in 30 days, Guaranteed. They refer to themselves as Start-up Superstars. They charged upfront & never paid back for the unsuccessful hire. I think this company is non-functional now.
P.S.: The name of the firm has not been intentionally mentioned for it may seem like we are taking on a competitor.
P.P.S.: In case, somebody wants a proof of what we are saying, feel free to get in touch with me at vaibhav@zigsaw.in
The blog posts officially end here but where you find out what Zigsaw offers differently from its competitors, read on

• We charge 7 days after the selected candidate joins. You pay ONLY IF the candidate is selected & ONLY IF he joins.
• We have a cycle time of 15 days which is a huge advantage for companies that have an urgent requirement. Also, this is an advantage over our competitors who usually offer a 30 day cycle time.
• We conduct the first round of screening ourselves, hence considerably reducing the effort & time you have to put in.

Feel free to get in touch with us at support@zigsaw.in or 9887890909