INTRODUCTION

In this life-altering day and age of technology, we can visually gauge the dependency of the entire world on technology in every kind of way. The advancement in technology at such a pace is instigating and initiating human dependence on artificial intelligence. With the advent of machine learning and deep learning technologies, artificial intelligence is somewhat being meshed into our system. Hence, the depreciation of human labor. Every department of every MNC is dependent on some software or technology, so does the HR department. Over the last 5 to 7 years there has been a prevalence of E-HR. E-HR is also known as web-enabled HR which performs all HR-related activities and functions on an online platform via a particular software. This software is known as the HRIS which is the integration of all HR systems and processes with the use of technology to benefit the overall management of HR in the organization. HRIS is an umbrella term that also includes the usage of AI in various HR functions such as recruitment. E-recruitment or online recruitment is a concept that is familiarized to all. Electronic recruitment is a much sought-after source of recruitment made used by all organizations. Job portals like Naukri, Monster, and Shine enable recruiters to reach out to a large audience. Artificial intelligence or Chabot’s have a huge role to play on these platforms.

USAGE OF AI-CHATBOTS IN E-RECRUITMENT

With the increase in the dependency on technology and the precision and accuracy it provides, it is human tendency to shift the paradigm of human labour to the usage of chatbots. Chatbots are pre-programmed software that works on artificial intelligence. It not only cuts down human labour but also saves time and effort yet gives a more accurate result. Usage of chatbots in e-recruitment negates confusion about information because the chatbots provide very specific and required information about the job position and the roles and requirements of the candidate who is willing to apply. When a candidate is interested in a particular position of a particular company he or she applies for the post through the AI chatbot.

The chatbot provides information to the candidate about the job position, job description and requirements, and eligibility for the post. Further, once the candidate updates his or her details the chatbot filters out those who are eligible and not eligible for the position they have applied for. Since the chatbot is already a pre-programmed software it has specific automation systems that help in filtering out candidates for the screening process in a much smoother and accurate manner. The added advantage of a chatbot is that it helps in accurate standardization with protected data and information that are essential. Usage of chatbots in e-recruitment cuts down the expenses for the organization with reduced use of labour. Using AI chatbots for E-recruitment is a Win-Win situation for both organizations and the candidate because that way both parties have a clear picture (about the job position, vacancy, the information of the candidate who would be appropriately filling for the position) with an accurate standardized screening system which makes way for an easier and more effective decision making.

ADVANTAGES OF CHATBOTS IN E-RECRUITMENT

A few of the key advantages or benefits of using AI chatbots for e-recruitment are as follows :

1. Cost-saving
   Installation of AI chatbots in e-recruitment saves on employee cost since the chatbots are user-friendly interfaces, the interaction between the candidate and the organization is done via technology through a bot. the dependency on human labour for the screening of candidates’ applications has shifted to dependency on technology. Starting from posting for a job vacancy till the candidate provides his or her application details the chatbot takes care of all the information inner a systematized and standardized manner with the assurance of the safety of information.
2. Easy Approach
   The usage of chatbots makes it easier for the organization as well as the candidate for the initial phases of hiring. With the security of AI-based technology and the use of a conversation-friendly interface, it is easier for candidates to approach organizations. Also, it is easier for the organization to post job vacancies through chatbots as it reaches a much wider pool of prospective candidates who would be interested in that particular position.
3. 24×7 Assistance
   Chatbots answer queries of candidates in a much quicker and precise manner. Chatbots provide very specific information which leaves no speck of confusion. Also, since chatbots or not human-operated, thus customer service is available 24/7 for any kind of assistance that the candidate requires for the application process making the direction and the redirection of the entire hiring process smoother and much more efficient.
4. Helps in The Quick and Error-Free Interview Schedule
   Since chatbots are very specific and precise about the conversation they have with the candidates and with the support of artificial intelligence, it is easier for the chatbots to schedule an interview meeting between the candidate and the organization coordinating the date and time of both the parties. Since there is no human labour involvement it reduces the chance of unmindfulness or any error in scheduling updates for interview meetings of candidates. In a recruitment maximum of the times, we have seen that the interview is done via video calling or telephonic interview system, once the chatbot fixes the date and time for an interview it is automatically added to the calendar of the organization scheduling the particular interview with that particular day and time.
5. Transparency is Maintained
   These man-made intelligence chatbots help the selection representatives to rely upon its NLP hiring to excellently play out the underlying enlistment capacities and afterwards waitlist the correct applicants. The artificial intelligence chatbots gain information on the screening through great many use cases and increment capacities that can bring advancement results. Chatbots help in a pre-screening cycle and make the entire recruitment process transparent and intuitive.
   They filter out the non-eligible candidates instantly. This straightforwardness of utilization measure assists competitors with getting a snappy update on the status of their requests for employment and lessens a great deal of back a forward methods for the HR executives and up-and-comer.